Zoom Imaging Solutions, Inc.
  • San Jose
  • San Jose, CA, USA
  • Full Time

Zoom Imaging Solutions, a Xerox Company, is currently looking for a Product Demonstration Specialist to provide product training to customers, assist with the installation process, bring resolution to customer concerns, and protect and preserve the customer relationship. This is a customer facing, customer service role.

We are a sales and service dealership for Xerox and Toshiba products including copiers, printers, scanners, and wide-format machines.  Our headquarters is in Roseville, but we have offices throughout Northern and Central CA.  The job is based in the San Jose office, but the territory will be in Santa Clara County, Salinas, Monterey, San Francisco and the East Bay Area.

Key Responsibilities:

  • Educate customers on the features of their multifunction printers and copiers
  • Provide ongoing training either in person or via remote login
  • Solve print and copy issues that are specific to each customer
  • Train new sales staff on products and machines
  • Follow up with customers at specific intervals to help with questions or issues that arise
  • Provide full demonstrations for prospective customers

Minimum Skill/Experience Requirements:

  • 1-2 years using multifunction printers/copiers
  • Excellent customer service and verbal communication skills, ability to build rapport and represent Zoom well
  • Ability to effectively communicate to customers and with co-workers
  • Must have reliable transportation

Zoom Imaging Solutions offers a comprehensive benefits package including:

  • 401k plan with a company match
  • Flexible Spending Accounts (health care and dependent care)
  • Top notch medical, dental, vision, life insurance & disability coverage
  • HSA plan with a company contribution
  • Awesome co-workers

Zoom Imaging Solutions is an Equal Opportunity Employer.

 

 

Zoom Imaging Solutions, Inc.
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